Last Updated: 22/07/2025

Pulchrify Collective (Pty) Ltd ("we", "us", "our") respects your privacy and is committed to protecting your personal information in compliance with the Protection of Personal Information Act (POPIA).

1. Information We Collect

We may collect and process the following personal information:

• Full name

• Email address

• Phone number

• Shipping and billing address

• Payment details (processed securely by third-party providers; we do not store card details)

• Purchase history and preferences

• IP address and browsing data (via cookies)

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Communicate with you about your orders or account

• Improve our products and website experience

• Comply with legal obligations

• Send marketing communications (only with your consent)

3. Sharing of Information

We do not sell your information. Your data may be shared with:

• Payment processors

• Delivery partners

• IT and customer support service providers

• Legal or regulatory authorities when required

4. Cookies

Our website uses cookies to enhance your browsing experience. You can manage cookie preferences in your browser settings.

5. Data Security

We implement appropriate technical and organizational measures to protect your data. However, no online platform is completely secure, so we cannot guarantee absolute security.

6. Your Rights

Under POPIA, you have the right to:

• Access your personal data

• Correct or update your data

• Request deletion of your data

• Object to processing for direct marketing

• Lodge a complaint with the Information Regulator (South Africa)

7. Contact Us

For questions or to exercise your rights, contact:
📧 info@pulchrahair.co.za