Shipping Policy
Courier & Delivery Times
- Shipping is outsourced through a 3rd party courier service, namely, The Courier Guy.
- Orders are not shipped or delivered on public holidays or weekends.
- Delivery charges for your order will be calculated at checkout.
- You will receive a delivery confirmation email once your order has been dispatched. This email will contain your tracking number(s). The tracking number will be active within 24 hours.
- Orders will be shipped the same day (applicable to Monday - Friday only) if payment is received before 11am.
- Delivery of your order is subject to the transit times per region as specified by The Courier Guy.
- Under no circumstances shall we, or The Courier Guy, be held liable for any delivery delays or problems that may arise from such delays (rescheduled / cancelled appointments, loss of income etc). Please order products well in advance to ensure that they will arrive in time for scheduled installation appointments.
Guideline of Transit Times per region:
- Gauteng & Major Centres - Delivery in 1 to 2 days
- Regional Areas - Delivery in 2 to 4 days